Frequently Asked Questions
Where is Oakes Storage located?
92 Riverside Dr
Lebanon, NH 03766
What are the office hours?
Daily 6AM - 8 PM
What are the facility hours?
6AM-8PM Sunday-Saturday
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
What makes Oakes Storage different from other self-storage facilities?
We’re family-owned with a focus on personal service, clean and secure units, easy drive-up access, and online payment options to make your storage experience easy and worry-free.
How do customers rate Oakes Storage?
Many of our customers give us excellent feedback online for cleanliness, security, and helpful service — and we’re always grateful for new reviews that help others find us.
What amenities are included with my unit?
Our facility offers gated access, video surveillance, drive-up units, and easy online account management — all designed for convenience and peace of mind.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.
Why don’t I see many reviews across all platforms?
While we have many happy customers, we’re actively encouraging reviews on Google and other sites so future customers get the full picture of our service quality.
Are your prices competitive?
Yes — our pricing starts from around $95/month, with flexible unit sizes, and we strive to offer value in the local market. Check our our size guide here.
How do I know my items are secure?
We maintain video surveillance, gated access, and well-kept facilities to ensure your belongings are safe and secure at all times.